Programs Affected by COVID-19
Right now, our nation is facing an unprecedented public health emergency due to the spread of the Coronavirus (COVID-19). This is unchartered territory for everyone, including our organization. Please know that we are closely monitoring the situation which continues to unfold rapidly. The health, safety, and well-being of those we serve and the ones doing the serving, is our first priority. In accordance with the recommendations issued by county and state health authorities, as well as the Centers for Disease Control (CDC), our nation’s leading medical experts, and government officials, our organization is enacting changes to multiple programs. Please see the information for services below.
- 100 Emerson Lane, Suite 1525, Bridgeville, PA 15017
- 211 Huff Avenue, Greensburg, PA 15601
- 521 Plymouth Street, Greensburg, PA 15601
- 521 Plymouth Street, Greensburg, PA 15601
- 314 S. Water Street, Kittanning, PA 16201
- 4250 Old William Penn Highway, Monroeville, PA 15146
- 310 Central City Plaza, New Kensington, PA 15068
- 104 Beta Drive, Pittsburgh, PA 15238
- 615 Alpha Drive, Suite 250, Pittsburgh, PA 15238
- 335 E. 4th Avenue, Tarentum, PA 15084
- 201 Corbet Street, Tarentum, PA 15084
- 90 West Chestnut Suite 200EW, Washington, PA 15301
- 243 Johnston Road, Pittsburgh, PA 15241
- 5250 Caste Drive, Pittsburgh, PA 15236
- 16055 Perry Highway, Wexford, PA 15090
- 221 Penn Avenue, Wilkinsburg, PA 15221
General Information on Appointments and Services
Wesley Family Services plans to operate its programs with as little disruption to care and services as possible. However, the health, well-being, and safety of our service recipients, families, and staff is of the utmost importance to our organization. As such, we will regularly track guidance regarding the prevention of the spread of the coronavirus from local and state healthcare authorities, the Centers for Disease Control (CDC) and the World Health Organization (WHO).
Please contact our office if you are in need of medication or contact your therapist to discuss ongoing therapy needs.
For those individuals who must be seen in person, we are taking the following precautions:
- If an individual must be seen in person, he/she is screened for COVID-19 symptoms to determine appropriateness. They would be asked to refrain from arriving early and to remain in their vehicles until the start of session time and are welcome to call the office to confirm their arrival. Outpatient staff will make every effort to start the session on time to avoid individuals waiting in the lobby.
- All individuals and families will be asked to utilize hand sanitizer and/or wash hands at entry and exit to the building. Hygiene protocols will be utilized by all clinicians as well.
- Individuals are asked not to bring any extra guests into the office and to limit the number of visitors to those essential to the appointment.
- We ask any individuals and families to stay at home and away from others if they are sick.
As always, we are here to support you and ensure your needs are met. We understand that the coronavirus pandemic can lead to increased symptoms or concerns and encourage you to reach out to your WFS provider for support if needed.
For program-specific modifications, please see each below
St. Margaret Shuttle Program
The shuttle service continues to operate with modifications to ensure the safety of staff as well as the individuals being served.
In an effort to remain vigilant in our precautions regarding CoVid 19, WonderKids has made the decision (in alignment with that of the local business closures) to extend the suspension of our onsite sessions through Thursday, April 30, 2020.
In an effort to keep our clients and families connected to this essential service, as well as to ensure continuity of care, our WonderKids has started to deliver weekly group telehealth sessions. These groups are offered via the GoTo meeting platform and are 1.5 hours in length. The content of the groups includes: Check-In/Review of goals, Discussion, Sensory Activities, Art, Social Activities, and Check-Out/Review of Homework. A staggered approach to starting these weekly groups has been implemented with start dates as follows:
- Tuesday, 3/31/20: WonderKids Telehealth Groups ages 14 and older
- Monday, 4/13/20: WonderKids Telehealth Groups ages 9-13
- Monday, 4/20/20: WonderKids Telehealth Groups ages 5-8
We encourage you to reach out to us by phone for a consultation. Below are your contacts at each office:
- Bridgeville Office: Katherine Abriola- 412-627-4749 or firstname.lastname@example.org
- Monroeville Office: Melanie Cetra- 412-335-8983 or email@example.com
- Wexford Office: Laurel Clark- 412-290-3675 or firstname.lastname@example.org
Family Based Mental Health Services
(Allegheny, Washington, Westmoreland and Beaver Counties)
Family Based Mental Health Services are continuing to meet with families via telehealth sessions and are still accepting new families into the program.
ENGAGE/First Episode Psychosis Program
During this time, modifications to ENGAGE have been made to offer individual therapy and medication management via audio/visual sessions with the continuity of care to focus on current treatment goals and objectives as well and ensuring that basic needs are addressed in a timely manner.
Families Outside will be suspending all visitation trips until the Pennsylvania Department of Corrections lifts its visitation restrictions due to the Coronavirus. Please check back here to look for updates on when restrictions will be lifted and visits will resume.
In the meantime, the Department of Corrections has released information on video visitations.
In Service of Seniors: Pittsburgh
In Service of Seniors: Pittsburgh continues to provide phone and email-based information and assistance services. The program is limiting enrollment to seniors in need of grocery/food pantry delivery or phone-based visiting. Any person who is in need of assistance or is interested in volunteering should contact the program at 412-345-7420 or ISOS@wfspa.org.
The Allegheny County APPRISE program is suspending all in-person counseling and events at this time. The program is limiting Medicare counseling services to phone-based counseling only. Any Medicare beneficiary in need of APPRISE services should contact the program at 412-661-1438 or APPRISE@wfspa.org.
Behavioral Health Rehabilitative Services (BHRS) Temporary Modifications
Behavioral Health Rehabilitative Services (BHRS) remains open with precautions during this time. BSC, MT and/or TSS will be reaching out to families via phone prior to providing any services in the homes and/or communities. During these calls, BHRS staff will be checking in to assure that there are no COVID 19 symptoms for any member of the household, as well as, checking in on the comfort level the family has with services being rendered in their home. For all instances in which home or community visits are not feasible, telehealth options will be offered for all families. We encourage families to engage in telehealth calls and/or videos in order to keep the continuity of care and consistent routines for their children.
Temporary Restrictive Visitation at IDD Residential Locations
The IDD Residential program has restricted all visitation in the homes to ensure the health and safety of the individuals we serve. During this time alternative means of communication are being offered such as virtual communication (phone, video chat, etc.)
All ParentWISE classes are meeting virtually at this time. Please call or text your facilitator for instructions on how to join the virtual groups. If you do not have your facilitator’s number please call 724-217-8303.
Batterer’s Intervention Program (BIP)
All BIP Community classes are meeting virtually at this time. Please call or text your facilitator for instructions to join a virtual group. If you do not have your facilitator’s number please call 412 458-6455. Also, new intakes are being scheduled using a virtual platform. Please call 412 458-6455 to schedule your intake.
Maverick and Olive Branch Drop-in Centers
The decision was made to temporarily close the community-based Drop-In Centers as a means of practicing social distancing at the recommendation of the CDC. Peer staff and program leadership will continue to provide member support with program modification.
Site-Based and Mobile Psychiatric Rehabilitation (PR)
During this time, modifications to Psychiatric Rehabilitation, both site-based and mobile, have been made to offer individual and group therapy via audio/visual sessions with the continuity of care to focus on current treatment goals and objectives as well and ensuring that basic needs are addressed in a timely manner.
CTT and ACT
In an effort to keep all individuals actively engaged in CTT and ACT services, we will be encouraging and offering telehealth sessions. Services will be conducted by phone or video depending on the individual’s preference to minimize exposure to staff and service recipients. We will focus on current treatment goals and objectives and assess for any difficulty coping with the current pandemic and need for any ancillary services.
Options Care Management
Wesley Family Services Options Care Management remains active and open with modifications such as our personnel will refrain from entering the homes of our consumers with the current recommendations from the Area Agencies on Aging. Personnel will be checking in with consumers to see if they need food, etc to make sure they have basic needs met. Using our volunteer staff in a safe and health-conscious manner to help with deliveries if needed.
Creative Arts is still offering sessions with modifications at our Creative Arts sites (Bridgeville, Monroeville, and Wexford). These precautions will be in effect beginning Monday, March 16th and will remain in effect until Coronavirus restrictions have been lifted. At that time, we will re-evaluate the need for ongoing extensions of these modifications. We will be offering telehealth/virtual sessions during this time. Please communicate with your therapist if you are interested in this option.
Wesley Schools will begin Remote Learning using Google Classroom Wednesday, April 8, 2020! For more information please visit the school’s website.
Deer Lakes SD Partial Hospitalization Program (PHP)
The Deer Lakes School District PHP program is operating with modifications. The program is still taking new referrals. For more information on this program and it’s modifications, please contact Amanda Cooper at email@example.com.
RIDC Park Beta Drive (NorthCo) site closed
Our Intellectual and Developmental facility in RIDC Park which provides vocational training, senior programs, and support services to adults with Intellectual and Developmental Disabilities will be closed until further notice. The services that we offer at this location have been suspended. Our IDD residential services will not be interrupted. If you have a specific question regarding the IDD Vocational Programs or Workshop please contact Tracey McKinnon (Tracey.McKinnon@wfspa.org) or call 412-447-0009.
During this time, modifications will be made for Outpatient and PCIT programs. These modifications will include telehealth both for our existing clients and new clients. These precautions will be in effect beginning Monday, March 23rd and will remain in effect until Conronavirus restrictions have been lifted.
We will also be adding a variety of new groups to help support our clients during this trying time, including a Parent Support group on Tuesday’s at 9:00 am and 1:00 pm and a Mindfulness and Anxiety group on Friday’s at 11:00 am. If you feel you could benefit from one of these groups, please reach out to your therapist. If you are not enrolled in our services but are interested in these or one of our other groups, please reach out to Central Access at 412-342-2270.
For Questions on Services and Referrals
Centralized Admissions Department
Or use the Get In Touch form on this page.
For General Agency Information