Programs Affected by COVID-19
Right now, our nation is facing an unprecedented public health emergency due to the spread of the Coronavirus (COVID-19). This is unchartered territory for everyone, including our organization. Please know that we are closely monitoring the situation which continues to unfold rapidly. The health, safety, and well-being of those we serve and the ones doing the serving, is our first priority. In accordance with the recommendations issued by county and state health authorities, as well as the Centers for Disease Control (CDC), our nation’s leading medical experts, and government officials, our organization is enacting changes to multiple programs. Please see the information for services below.
- 100 Emerson Lane, Suite 1525, Bridgeville, PA 15017
- 211 Huff Avenue, Greensburg, PA 15601
- 521 Plymouth Street, Greensburg, PA 15601
- 521 Plymouth Street, Greensburg, PA 15601
- 314 S. Water Street, Kittanning, PA 16201
- 4250 Old William Penn Highway, Monroeville, PA 15146
- 310 Central City Plaza, New Kensington, PA 15068
- 104 Beta Drive, Pittsburgh, PA 15238
- 615 Alpha Drive, Suite 250, Pittsburgh, PA 15238
- 335 E. 4th Avenue, Tarentum, PA 15084
- 201 Corbet Street, Tarentum, PA 15084
- 90 West Chestnut Suite 200EW, Washington, PA 15301
- 243 Johnston Road, Pittsburgh, PA 15241
- 5250 Caste Drive, Pittsburgh, PA 15236
- 16055 Perry Highway, Wexford, PA 15090
- 221 Penn Avenue, Wilkinsburg, PA 15221
Out of an abundance of caution and in alignment with that of the local school district closures, WonderKids onsite sessions will extend the suspension of our onsite sessions through Friday, April 10th. WonderKids staff are hard at work discussing the possibility of group telehealth options we might be able to begin utilizing soon. Your WonderKids therapist will be reaching out with further information, once we are able to get these virtual groups up and running.
We encourage you to reach out to us by phone for a consultation. Below are your contacts at each office:
- Bridgeville Office: Katherine Abriola- 412-627-4749 or email@example.com
- Monroeville Office: Melanie Cetra- 412-335-8983 or firstname.lastname@example.org
- Wexford Office: Laurel Clark- 412-290-3675 or email@example.com
Family Based Mental Health Services
(Allegheny, Washington, Westmoreland and Beaver Counties)
Family Based Mental Health Services (Allegheny, Washington, Westmoreland and Beaver Counties) are continuing to meet with families via telehealth sessions and are still accepting new families into the program.
ENGAGE/First Episode Psychosis Program
The decision was made to discontinue group delivered FEP Programming on the eve of 3.15. Within the next 24 hours, all program participants and the family members in the ENGAGE program were notified individually by their lead Coordinated Specialty Care (CSC) team member who will continue to be the point person of care as always. FEP Behavioral Health Intervention and Coordinated Specialty Care services are considered essential and life sustaining services. As such, the CSC team is exempt from the Governor’s directive asking for the closure of all non-essential businesses. Our team is prepared and expected to continue offering these services through the COVID-19 crisis with modifications.
Families Outside will be suspending all visitation trips until the Pennsylvania Department of Corrections lifts its visitation restrictions due to the Coronavirus. Please check back here to look for updates on when restrictions will be lifted and visits will resume.
In the meantime, the Department of Corrections has released information on video visitations. Please click here for information.
In Service of Seniors: Pittsburgh
In Service of Seniors: Pittsburgh continues to provide phone and email-based information and assistance services. The program is limiting enrollment to seniors in need of grocery/food pantry delivery or phone-based visiting. Any person who is in need of assistance or is interested in volunteering should contact the program at 412-345-7420 or ISOS@wfspa.org.
The Allegheny County APPRISE program is suspending all in-person counseling and events at this time. The program is limiting Medicare counseling services to phone-based counseling only. Any Medicare beneficiary in need of APPRISE services should contact the program at 412-661-1438 or APPRISE@wfspa.org.
Behavioral Health Rehabilitative Services (BHRS) Temporary Modifications
Behavioral Health Rehabilitative Services (BHRS) remains open with precautions during this time. BSC, MT and/or TSS will be reaching out to families via phone prior to providing any services in the homes and/or communities. During these calls, BHRS staff will be checking in to assure that there are no COVID 19 symptoms for any member of the household, as well as, checking in on the comfort level the family has with services being rendered in their home. For all instances in which home or community visits are not feasible, telehealth options will be offered for all families. We encourage families to engage in telehealth calls and/or videos in order to keep the continuity of care and consistent routines for their children.
Temporary Restrictive Visitation at IDD Residential Locations
The IDD Residential program has limited visitation in the homes to ensure the health and safety of the individuals we serve. Only healthy staff should be the steady presence within the house. If a person must have a visitor, they will be pre-screened via phone.
All ParentWISE classes are not meeting in person at this time. Please call or text your facilitator for instructions on what will be occurring to keep you on track for completion. If you do not have your facilitator’s number please call 724-217-8303.
Batterer’s Intervention Program (BIP)
All BIP Community classes are not meeting in person at this time. Please call or text your facilitator for instructions on what will be occurring to keep you on track for completion. If you do not have your facilitator’s number please call 412 458-6455. Also, new intakes will be scheduled after the Covid 19 social distancing policies are lifted.
Maverick and Olive Branch Drop-in Centers
The decision was made to temporarily close the community-based Drop-In Centers as a means of practicing social distancing at the recommendation of the CDC. Peer staff and program leadership will continue to provide member support with program modification.
Site-Based Psychiatric Rehabilitation (PR)
Site-Based Psychiatric Rehabilitation has made the decision to temporarily suspend group delivered Psychiatric Rehabilitation on the eve of 3.15. At this time, all program participants in the PR site-based program and all active participants in the PR mobile program were notified individually via telephone by their group leader/PR Practitioner.
CTT and ACT
At this time CTT and ACT will be canceling/postponing all groups held at their offices. ACT and CTT will also be postponing wellness activities/outings in the community i.e. AA meetings, outings to restaurants, gym, shopping unless necessary. Also, all staff visits will be 1:1.
Options Care Management
Wesley Family Services Options Care Management Personnel will not be entering the homes of our consumers with new recommendations from the Area Agencies on Aging. Personnel will be checking in with consumers to see if they need food, etc to make sure they have basic needs met. Using our volunteer staff in a safe and health-conscious manner to help with deliveries if needed.
Creative Arts is still offering sessions with modifications at our Creative Arts sites (Bridgeville, Monroeville, and Wexford). These precautions will be in effect beginning Monday, March 16th and will remain in effect until Coronavirus restrictions have been lifted. At that time, we will re-evaluate the need for ongoing extensions of these modifications. We will be offering telehealth/virtual sessions during this time. Please communicate with your therapist if you are interested in this option.
Wesley Schools–Remote Learning Postponed Until Further Notice
We will be postponing the roll-out for our online learning due to technical difficulties with our online learning platform. For more information about our remote learning structure and all other school-related information, please visit our school’s website directly.
RIDC Park Beta Drive (NorthCo) site closed
Our Intellectual and Developmental facility in RIDC Park which provides vocational training, senior programs, and support services to adults with Intellectual and Developmental Disabilities will be closed through March 27, 2020. The services that we offer at this location have been suspended. Our IDD residential services will not be interrupted. If you have a specific question regarding the IDD Vocational Programs or Workshop please contact Tracey McKinnon (Tracey.McKinnon@wfspa.org) or call 412-447-0009.
In an effort to remain vigilant in our precautions regarding CoVid 19, modifications will be made at our Outpatient/PCIT sites (Bridgeville, Monroeville, and Wexford). These precautions will be in effect beginning Monday, March 16th and will remain in effect until Coronavirus restrictions have been lifted. To ensure the health and safety of our staff and the clients we are privileged to serve, we will be providing all of our services via telehealth. If you are currently a WFS client, your therapist should be in touch to schedule a time to discuss your telehealth options. There are a variety of platforms available for telehealth to meet the needs of our clients and families. If you are interested in starting services via telehealth, please reach out to Central Access at 412-342-2270.
General Information on Appointments and Services
Wesley Family Services plans to operate its programs with as little disruption to care and services as possible. However, the health, well-being, and safety of our service recipients, families, and staff is of the utmost importance to our organization. As such, we will regularly track guidance regarding the prevention of the spread of the coronavirus from local and state healthcare authorities, the centers for disease control and the world health organization. We are recommending that you cancel your scheduled appointment with WFS if you or a household member are experiencing any flu-like symptoms or respiratory symptoms including fever, cough or difficulty breathing and follow up with your primary care physician or other medical provider. Please contact our office if you are in need of medication or contact your therapist to discuss ongoing therapy needs. Please be aware that staff may also need to cancel appointments in the event that they are experiencing symptoms or have been exposed to the virus. We appreciate your patience and understanding in the event that a cancellation must take place. Please know that a cancellation is an activity of last resort and will only be done to preserve the highest standards of health and safety. As always, we are here to support you and ensure your needs are met. We understand that the coronavirus pandemic can lead to increased symptoms or concerns and encourage you to reach out to your WFS provider for support if needed. If you have any additional questions or concerns, please feel free to reach out to the staff and/or leadership at WFS.
For Questions on Services and Referrals
Centralized Admissions Department
Or use the Get In Touch form on this page.
For General Agency Information