QWPC Impact Awards 2024
Quality Whole Person Care (QWPC) is Wesley Family Services’ service philosophy that enhances the clinical care provided to individuals served while also strengthening the way we support one another as colleagues. QWPC is a comprehensive approach to services centered on holistic care and overall wellness. The model focuses on each interdependent dimension of wellness, including the individual’s/family’s behavioral, social, physical, emotional, intellectual, spiritual, occupational, financial and environmental wellbeing. Only by addressing all of these components together can we truly empower others to reach their full potential. The QWPC Impact Awards recognize WFS staff members who have embraced this model and use it in their positions with individuals served and coworkers. Each of these individuals has truly made an impact on those around them.
- Focuses on overall wellness of students in a variety of ways.
- Learns how her students are feeling, about their home life, and their plans for the near future.
- Provides multiple healthy snack bins, so her students do not go hungry and can focus on learning.
- Collaborates with staff to have her students take walks when they are feeling over stimulated.
- Helps students feel safe and appreciated by maintaining a pleasant demeanor.
- Partners with natural community-based supports, such as planning field trips to various museums, inviting guest speakers, and taking on art projects for local businesses.
- Rises above and beyond expectations in providing services to our Lawrence County families.
- Works with families in a systemic and strength-based approach and provides feedback to her colleagues in the clinical training program.
- Supports her fellow therapists when they need to share about situations they have encountered in their own work with families – whether it be trauma, microaggressions in the homes or communities, or difficult challenges they encounter clinically.
While all the candidates exemplified the care and values of WFS, Tela seemed to simply go the extra mile. Working in an understaffed situation, stepping up into extra responsibility and sticking with the situation described through time showed a level of commitment and dedication that was impressive. The story was heart warming.
- Consistently goes above and beyond to provide transformational care to ACT members.
- Provides crisis intervention, emotional support and compassion covering the ACT afterhours phones.
- Assists clients with making medical appointments when needed and often accompanies them to appointments to provide emotional support and help them understand medical recommendations.
- Makes it a priority to assist new ACT team clients with registering and receiving benefits and community resources that they are eligible for to maintain their independence in the community.
- Routinely assists clients by teaching psych rehab skills of housekeeping, shopping, budgeting, choosing healthy foods, banking and public transportation.
Erika clearly exemplifies the living out of the wellness domains represented in the lotus flower. She consistently considers the ‘whole person’ and often goes above and beyond to meet their needs.
- Advocates for the importance of Healthy Relationships, emphasizing its necessity for students in special education to ensure their safety and even to prevent trauma from occurring in the first place.
- Actively engages with administrators and parent groups across the country, underscoring the need for comprehensive health and sexual education.
- Addresses various aspects of well-being, ranging from hygiene to dating, to enhance the quality of life for vulnerable individuals.
- Efforts lead to the widespread adoption of this curriculum in diverse educational settings, from large city schools to rural private practices across the country.
Jennifer has had a profound and far -reaching influence in her various roles at Wesley Family Services. In her current position, she champions the Healthy Relationship Program and her efforts have been truly transformative. Her role in addressing and teaching critical life skills from hygiene to personal relationships has been incredibly meaningful to countless students across 37 states.
- Provides a person-centered approach when working within the Court Competency Curriculum, In-Home and Creative Arts programs.
- Disarms the most difficult youth with his gif t of calmness and allows the youth/adult the opportunity to learn to trust. Once trust develops, the opportunity for positive change increases and a successful outcome is hopeful.
- Connects well with grandparents who may be helping to raise teenagers that have drug/alcohol or behavioral issues.
- Reliable, dependable, and to the people he services, they can expect a trustworthy and professional experience.
- Accommodates challenging learning styles that of ten change from one session to the next.
From the information provided, it seems Tyler has a gif t of bringing calmness and adaptability into challenging and dynamic situations. He can pivot and adjust his work to best meet the changing needs of the client. Clearly, this help leads to better outcomes.
- Exemplifies wellness for her staff and the individuals she serves.
- Carries a very diverse caseload within the two homes that she supervises and is able to meet all the individual needs.
- Ensures that all wants, desires, and medical needs are met and that the staff she works with maintains their self care and that of their families.
- First to work a shift for staff members, will work alongside, as well as cover shifts so they are able to maintain their own personal needs.
- Teaches by doing and will demonstrate all aspects of care with new hires to show what is necessary to provide quality whole person care for those she serves.
While I am sure that all the nominees are deserving I was impressed by the fact that they said that Story will work a shift for her fellow staff members when needed to ensure their personal health and care. I was also impressed by the fact that she is working with individuals that are both deaf and blind and that she works innovatively to help them find ways to improve their communication (specifically phone technology). I believe both of these examples speak to the compassion and empathy she must have.
- Approaches each prospective care recipient of the Open Your Heart to a Senior/In Service of Seniors programs with the goal of meeting their overall needs.
- Determines if there are other needs that WFS could assist with, either directly through our volunteer-assisted services or by connecting them with a community resource.
- Listens for underlying needs that exist but aren’t being directly expressed; of ten because the older adult doesn’t realize that such resources exist.
- Expands upon care recipients’ need for physical wellness to provide for financial, social, emotional and environmental wellness.
Working with the elderly requires patience and care and understanding, and often these folks do not get the attention they need and deserve. Someone willing to work with them needs to be able to listen, and take the time… to give time… needed for these seniors. Of ten they are lonely and a little attention goes a long way. Someone willing to offer that attention, who can listen and care… gets my vote.
- Models each one of WFS’s core values in her work and approach with children and families.
- Prioritizes clients’ strengths and unique differences to help them progress and positively develop throughout their services.
- Brings innovation to her role which inspires those who work alongside her.
- Helpful, insightful, thorough, and is the definition of dedicated.
- Advocates for the clients she serves, and for families as well.
- Teaches, inspires, challenges and lifts up everyone around her – both clients and staff!
- Emphasizes the importance of understanding and supporting the people we serve as a whole and providing care that exceeds all expectations.
After reading the WFS reports, I found myself smiling reading what was written about Su. I had this image of a female Doug in the way that I think Doug makes everyone smile and invests in the whole person. She seems like a beacon of light and a joy to be around. It’s clear she has made lasting impacts of so many in this community, not just the clients.
I continue to return to the activities around ‘the overall wellness of students’ and how the students are challenged, supported, loved on, individualized when in crisis, and celebrated when victorious – to name a few of the characteristics of
this focus. I am most impressed with how the experiences, skills, and creativity of students are presented and used as their own resources preparing the students even more to become responsible, purposeful, and productive adults in a world of possibilities. Kudos to her vision and effectiveness.