QWPC Impact Awards
Quality Whole Person Care (QWPC) is Wesley Family Services’ service philosophy that enhances the clinical care provided to individuals served while also strengthening the way we support one another as colleagues. QWPC is a comprehensive approach to services centered on holistic care and overall wellness. The model focuses on each interdependent dimension of wellness, including the individual’s/family’s behavioral, social, physical, emotional, intellectual, spiritual, occupational, financial and environmental wellbeing. Only by addressing all of these components together can we truly empower others to reach their full potential. The QWPC Impact Awards recognize WFS staff members who have embraced this model and use it in their positions with individuals served and coworkers. Each of these individuals has truly made an impact on those around them.
- Works with family to identify best plan for therapy and connecting to community resources.
- Incorporates creative, empathetic and person-centered approaches.
- Models strategies for her peers and takes the lead in challenging situations.
- Forms a positive working relationship with his families and children on his caseload and maintains in contact in after children are discharged from the program.
- Works with the transitional aged youth and helps prepare them to embark on adulthood with little family support.
- Advocates for those he serves, going above and beyond to support and give guidance to each family and child under his care, always looking at each case uniquely.
Brendan stands out to me because he goes above and beyond to provide guidance and support to foster children and their families.
- Ensures extensive training occurs with the staff and stresses transparent, frequent communication among the staff about pertinent resident needs.
- Creates an environment where everyone is encouraged to share their opinions, observations, ideas, or concerns regarding resident care.
- Looks beyond the resident needs based on their diagnosis or limitations, toward what each person may need socially, or emotionally.
I was impressed by Deanna's commitment to the training and development of the staff to provide quality care to residents.
- Supports the entire person, understanding that a personal wellness includes a multitude of factors.
- Identifies any gaps in services and what resources are needed for the individual and finds creatively finds ways to fill these supports.
- Communicates with internal and external providers so they can work together as a team to ensure all needs of the client are met.
What caught my eye was the fact that Sherry is working at the Pioneer Apartments. With this project being new, and all the uncertainties that come with being in a new place, with new residents, her skills had an added level of responsibility and uncertainty, which she seemed to address very quickly.
- Accommodates and helps clients through their struggles, difficulties, and celebrates their successes with them.
- Collaborates with other programs and is always working to help the clients receive the best quality care WFS can provide.
- Supports other therapists on an intellectual level, helping them explore options to better serve clients at WFS.
Gale exhibits deep compassion in her support of several diverse communities and programs. She is a supportive team player serving her WFS community, clients and therapists alike. The significant impact Gale has made with her clients and staff is a true testament of her passion she has for her vocation. Congratulations to Gale and to the other candidates for their selflessness and commitment they display in their everyday lives.
- Collaborates with the public-school administrations, families, community resource partners, physical health entities and managed care to ensure the students we serve receive the right care, at the right time, in the right way.
- Advocates for system support to address the issues she and her staff encounter in communities facing extensive violence overall inequity, while maintaining focus on what is in the best interest of each child and family.
- Focuses on staff wellness discussing their self-care plans along with supporting them in the work they do with the students.
Nicole stands out to me because of her advocacy, contributions, and support given to all students.
- Collaborates with team members to create effective interventions to assist clients with emotional, physical, vocational, financial, harm-reduction, housing and relationship needs.
- Assures client medical needs addressed including supporting them through medical exams.
- Developed an ACT therapy group called Grief and Growth due to any circumstantial loss.
Amy carries out the QWPC model of the “whole” person- addressing anxiety; self-doubt; lack of transportation, housing, and employment. Her empathetic approach stands out as a leader. She also initiated client programs that align with the goals of QWPC, which shows her commitment to the values of whole-person care. She has designed programs for those experiencing grief and growth, and trauma. She developed an affinity group for women to help meet their needs.
- Consistently displays our agency values by listening and making employees feel heard.
- Willingly helps anyone in need, which contributes to the other person’s environmental and social dimensions of wellness.
- Goes out of her way to assist where needed and goes above and beyond when doing so.
My reason for selecting Mary Jo is that the accounting folks are the ones behind the scenes…which get little acknowledgement. But the ones who are vital to the smooth running of the organization.
- Possesses a strongly empathetic skill set and works to examine the totality of the situations of her consumers.
- Works across various service lines and with a variety of supports to help the consumer meet their needs.
- Links individuals to community supports and establishes an ongoing relationship between them and the consumer.
While the nominees are all deserving, I selected Blanche because she addresses the underlying issues that lead to the problems and is an incredible advocate where none exist. Thus she focuses on the whole person and exudes the transformational care mission of WFS.
Mina takes an empathetic effort to understand the “whole person” of all her clients to develop plans of care to meet all needs. From medication, to feeding, to school support, to cultural sensitivity, Mina addresses all needs and works hard with other caregivers to ensure consistency and appropriateness of care.